Privacy Policy
How we collect, use, and protect your personal information
Last updated: December 2024
1. Introduction
Zonje ("we," "our," or "us") is committed to protecting your privacy and personal data in accordance with Singapore's Personal Data Protection Act (PDPA). This Privacy Policy explains how we collect, use, disclose, and protect your personal information.
2. Information We Collect
We may collect the following types of personal information:
- Contact information (name, email, phone number, address)
- Business information (company name, business registration details)
- Service usage data and preferences
- Payment and billing information
- Technical information (IP address, device information)
3. How We Use Your Information
We use your personal information to:
- Provide and maintain our services
- Process payments and billing
- Communicate with you about our services
- Improve our services and customer experience
- Comply with legal obligations
4. Disclosure of Information
We may disclose your personal information to:
- Service providers who assist in our operations
- Legal authorities when required by law
- Business partners with your consent
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
6. Data Retention
We retain your personal information for as long as necessary to provide our services and comply with legal obligations. When we no longer need your information, we will securely delete or anonymize it.
7. Your Rights
Under the PDPA, you have the right to:
- Access your personal information
- Correct inaccurate information
- Withdraw consent for data processing
- Request deletion of your data
8. Cookies and Tracking
We use cookies and similar technologies to enhance your experience on our website. You can control cookie settings through your browser preferences.
9. Third-Party Services
Our services may integrate with third-party services. These services have their own privacy policies, and we encourage you to review them.
10. International Transfers
If we transfer your personal information outside Singapore, we will ensure appropriate safeguards are in place to protect your data.
11. Children's Privacy
Our services are not intended for children under 13. We do not knowingly collect personal information from children under 13.
12. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on our website.
13. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us through our live chat or during working hours.