Frequently Asked Questions

AssureNet is our simple, economical business broadband service designed specifically for businesses in Sim Lim Square. We offer high-speed broadband connectivity with no contracts, no hidden fees, and a straightforward setup process.

AssureNet costs S$88 per month with a one-time activation fee of S$150. There are no hidden fees, no bloated costs, and no unnecessary add-ons.

No, AssureNet is completely contract-free. You can cancel or change your service anytime without any early termination fees or penalties.

Currently, AssureNet is available in Sim Lim Square. We're working to expand our coverage to other business districts in Singapore.

Our setup process is simple and quick. Most installations are completed within 2 days, though our commitment is 2 weeks maximum.

We provide working hours technical support during business hours. Our team is available to help with any connectivity issues or questions you may have.

Yes, we provide easy online account management where you can view your usage, update billing information, and manage your service settings.

You can get started by talking to our live chat, or contacting us during working hours. Our team will guide you through the simple setup process.

We accept various payment methods including bank transfers, credit cards, and other common business payment options. We'll provide detailed payment information during the setup process.

Yes, we provide training and support for all our services. For AssureNet, we offer basic setup guidance and account management assistance.

Yes, all our services are contract-free. You can cancel anytime without early termination fees or penalties. We believe in giving you the freedom to choose what works best for your business.